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Simplus Australia

Consulting Partner

Australian Salesforce consulting partner operating as Infosys | Simplus ('Simplus ANZ, Infosys Salesforce Services'), with first-party positioning as 'Australia's First Salesforce Partner' since 2004 (self-published superlative); published case-study portfolio of 11 Australian engagements with named clients across public sector, health, higher education and not-for-profit, including SA Health (Sales + Marketing Cloud consolidation across a 380,000+ member Seniors Card base) and Baptcare (compliant Improved Payment Arrangements platform delivered to MVP in 12 weeks); no AppExchange listing located and no Salesforce certifications verifiable from public sources (checked 2026-09-17).

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· Checked 2026-09-17

What they do

Supported products and clouds, from the research record:
  • Sales Cloud
  • Marketing Cloud
  • Service Cloud
  • Data Cloud
  • Agentforce/Einstein AI

Evidence

Researched and sourced by SFTenders
Corporate registrationSource checked
Simplus Australia Pty. Ltd., Australia, founded 2003, parent: Infosys (trades as Infosys | Simplus)
Sources: https://abr.business.gov.au/Search/ResultsActive?SearchText=41103693714 (retrieved 2026-09-17) · https://simplusaustralia.com.au/ (retrieved 2026-06-14)
Team sizeUnknown
Not provided — no public source found; no headcount figure published on accessible sources; live site Cloudflare-walled from the research environment (checked 16-17 Sep 2026) and the 14 Jun 2026 Wayback snapshot carries no team-size figure.
AppExchange ratingUnknown
Not provided — no public source found; no AppExchange listing was found for this firm
CertificationsUnknown
Not provided — no public source found; not found: no Salesforce certification data verifiable from public sources — no AppExchange listing located (AppExchange and search engines checked 16-17 Sep 2026; live site Cloudflare-walled).
Regions: ANZ
Markets served: ANZ
Locations: Not provided
Partner supplied — shown, not endorsed

These claims come from the partner’s own channels and were not independently verified.

SA HealthPartner supplied
Multi-directional integration between Sales Cloud and Marketing Cloud consolidating email-platform member data into Sales Cloud as a single source of truth for a Seniors Card program handling 380,000+ member accounts. Vendor-published outcome claims (client-named, with named client contact): headline '100% drop in customer complaints', segmented real-time reporting, and 'more than 12 months on, the program is booming'. The A$150,000 first-year saving cited in the study dates to SA Health's own 2011 Sales Cloud adoption and predates the Simplus engagement — not attributed to Simplus here. Outcomes are vendor-published and not independently verifiable.
No quantified outcomes published — nothing inferred.
Sources: https://simplusaustralia.com.au/ (retrieved 2026-06-14) · https://simplusaustralia.com.au/case-studies/sa-health/ (retrieved 2026-06-14)
BaptcarePartner supplied
Built a compliant Home Care Package 'Improved Payment Arrangements' platform to a government-mandated deadline in 12 weeks to MVP: automated drawdown from funding buckets, retrospective transactions, month-end sub-ledger reconciliation, and government reporting. Baptcare subsequently rolled the solution out to its core In Home Care business. Vendor-published, named client contact (Technology Delivery Manager); no quantified financial outcomes published.
No quantified outcomes published — nothing inferred.
Sources: https://simplusaustralia.com.au/ (retrieved 2026-06-14) · https://simplusaustralia.com.au/case-studies/sa-health/ (retrieved 2026-06-14)
Open flags on this record
  • Budget bands: No published budget bands.
  • Team size: No headcount figure published on accessible sources; live site Cloudflare-walled from the research environment (checked 16-17 Sep 2026) and the 14 Jun 2026 Wayback snapshot carries no team-size figure.
  • Key people: No partner leadership named on accessible sources; named contacts in case studies are client-side, not Simplus staff (checked 2026-09-17).
  • Certifications: Not found: no Salesforce certification data verifiable from public sources — no AppExchange listing located (AppExchange and search engines checked 16-17 Sep 2026; live site Cloudflare-walled).
  • Customer ratings: No customer review data: no AppExchange listing located as of 2026-09-17.
  • Case-study outcome detail: Case-study index lists 11 engagements; 2 read and graded (SA Health, Baptcare). The remaining named studies (Quantium, Sigma Healthcare, State Government departments VIC/NSW, Sydney Olympic Park, University of Sydney, UTS) are queued for per-page reads — not graded here, not invented.
  • Evidence vintage: Live-site evidence vintage: simplusaustralia.com.au is Cloudflare-walled from the research environment (checked 16-17 Sep 2026); all site content is sourced from the Wayback Machine snapshot dated 14 Jun 2026 and may not reflect the current site.

Footprint

Footprint — not in our record.

Commercial clarity

Contracting partySource checked
Simplus Australia Pty. Ltd., Australia, founded 2003, parent: Infosys (trades as Infosys | Simplus)
Sources: https://abr.business.gov.au/Search/ResultsActive?SearchText=41103693714 (retrieved 2026-09-17) · https://simplusaustralia.com.au/ (retrieved 2026-06-14)
Budget bands
Not provided
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided

Commercial terms publish when partners complete licensing review.

Government / public sectorHealthcareEducationNonprofitTelecom & mediaRetail & e-commerceSales CloudMarketing CloudService CloudData CloudAgentforce/Einstein AI
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