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Consulting PartnerSummit tier — retrieved 2026-10-04 · AppExchange listing

Reply - global digital consulting group (listing: founded 1996, listing-declared 16,600 employees; publisher hQLocation 'Germany, Italy, UK, France, Poland, US' as displayed; AppExchange, checked 2026-10-04). Consulting listing of record: 'REPLY', Salesforce Summit tier (AppExchange, checked 2026-10-04), 108 reviews at 4.89 (captured 2026-10-04; zero drift vs 5 Sep corpus). Listing structured baseline: certificationCount 1201, certifiedExpertCount 390 (read 2026-10-04) - the largest certified-expert base in the batches this seat has processed. Listing description: multi-cloud expertise across Sales, Service, Marketing, and Commerce for B2B and B2C; capabilities include Agentforce, Data 360, Tableau analytics, MuleSoft integration, and Informatica (AppExchange, read 2026-10-04). Own site (reply.com, captured 2026-10-04): Salesforce page reply.com/en/salesforce captured; own-site post 'Reply is classified as a Salesforce EMEA Strategic Partner' (datePublished 2023-08-15 per JSON-LD) - a dated own-site classification statement, carried as displayed with its date; newsroom carries Salesforce event/partner items (Warsaw/Milan/Munich world tours, Arlanis Reply partner-of-the-year items). Listing competency table (AppExchange, read 2026-10-04): broadest practice spread of the batch - Agentforce Sales 58 / Service 50 / Marketing 43 / Platform 39 / Analytics 35 projects (all Cloud Expert), 14 industry practices with projects.

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· Checked 2026-10-04

What they do

Supported products and clouds, from the research record:
  • Sales Cloud
  • Marketing Cloud
  • Commerce Cloud
  • Experience Cloud
  • Field Service
  • Financial Services Cloud
  • Health Cloud
  • Manufacturing Cloud
  • Consumer Goods Cloud
  • Communications/Media Cloud
  • Public Sector Solutions
  • Data 360
  • MuleSoft
  • Tableau
  • Slack
  • Agentforce/Einstein AI
  • CPQ
  • Revenue Lifecycle Management
Banking & financial servicesAutomotiveManufacturingEnergy & utilitiesGovernment / public sectorTechnology / SaaSRetail & e-commerceConsumer goodsHealthcareLife sciencesProfessional servicesTelecom & mediaTravel & hospitalityAgriculture

Evidence

Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; no first-party headcount figure is published
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: Europe
Markets served: Europe
Locations: Not provided
Client outcomes

NO SALESFORCE-SPECIFIC OUTCOME EVIDENCE FOUND ON OWN-SITE as of the latest review: reply.com/en/salesforce carries no case-study links; /en/case-histories and /en/case-studies both 404 (probed 2026-10-04); the /en/contents sitemap (770 URLs) yields 5 case-ish URLs, none Salesforce-specific (Banca Mediolanum case is data-analytics scope). outcomes[] left empty rather than padded. Candidate paths for a second pass: per-brand sub-sitemaps (4brands-reply, adeptic-reply, affinity-reply, ...) and AppExchange review text (public, on-listing).

Footprint

Footprint — not in our record.

Commercial clarity

Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided

Commercial terms publish when partners complete licensing review.

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