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Publicis Sapient

Consulting PartnerSummit tier — retrieved 2026-10-03 · AppExchange listing

Salesforce practice within Publicis Sapient, the digital business transformation consultancy of Publicis Groupe (footer of record: 'A Publicis Groupe Company'; founded 1990 in Cambridge, MA as Sapient, own about-page history). Salesforce Summit consulting partner (202 AppExchange reviews at 4.96; structured certificationCount 4050 with 1,114 certified experts, listing read 3 Oct). Partnership page of record (retrieved 3 Oct) carries five named Salesforce customer stories with measured figures - Pandora, Stride, Aldar Education, L'Oreal, Asda - plus five specialized Agentforce-era accelerators (Conversational experiences, Customer concierge, Retail clienteling, Unified audience accelerator, Agentforce sales intelligence) and self-reported practice stats: 6 certified technical architects, 9 advisory board positions, 15+ years of digital transformation. 64 offices across 30+ cities enumerated from the own locations page (count basis: 63 enumerated rows; Milan carries two entries, reported as 64).

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· Checked 2026-10-03

What they do

Supported products and clouds, from the research record:
  • Commerce Cloud
  • Health Cloud
  • Education Cloud
  • Agentforce/Einstein AI
Retail & e-commerceHealthcareEducation

Evidence

Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; no first-party headcount figure is published
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: North America, India, Europe, Latin America, ANZ, Middle East, Southeast Asia, Africa
Markets served: North America, India, Europe, Latin America, ANZ, Middle East, Southeast Asia, Africa
Vendor-declared presence (not verified by our research): East Asia — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N30000003ImHHEA0 (retrieved 2026-10-03)
Locations: Not provided
Partner supplied — shown, not endorsed

These claims come from the partner’s own channels and were not independently verified.

Pandora - agile Salesforce Commerce transformation (named client, own partnership-page customer story, detail page linked)Partner supplied
Upgraded Salesforce Commerce to enable frictionless updates: 2 months to migrate and deploy the new platform, 50% faster migration time, 0% downtime during releases (vendor-published measured figures on the partnership page of record, retrieved 3 Oct; per-case publication date not shown on the card).
No quantified outcomes published — nothing inferred.
Stride (Australian mental-health provider) - Salesforce Health Cloud digital transformation (named client, own partnership-page customer story)Partner supplied
Efficiency and client-care delivery on Salesforce Health Cloud: 15,000+ hours per year freed from admin to patient care, 3 legacy systems replaced with a single platform, 400 clinicians supported (vendor-published measured figures, retrieved 3 Oct; per-case date not shown).
No quantified outcomes published — nothing inferred.
Aldar Education - digitized student & parent experience (named client, own partnership-page customer story)Partner supplied
Connected education ecosystem on Salesforce: 70% time reduction in the enrolment process, 90% fees collected online, 21K+ leads managed on a unified platform (vendor-published measured figures, retrieved 3 Oct; per-case date not shown).
No quantified outcomes published — nothing inferred.
L'Oreal - DTC commerce upgrade (named client, own partnership-page customer story)Partner supplied
Scaled direct-to-consumer experiences: 60+ DTC sites launched across the Americas, USD 100K+ annual savings through automation, 24/7 support across four countries (vendor-published figures, retrieved 3 Oct; per-case date not shown).
No quantified outcomes published — nothing inferred.
Asda - global commerce scaling on Salesforce (named client, own partnership-page customer story)Partner supplied
Personalized engagement and revenue growth across international markets: GBP 30M+ revenue generated through site optimization, 50+ countries supported on a single platform. The '3x growth target for international business' is a TARGET - recorded as context, never as realised movement. (Vendor-published figures, retrieved 3 Oct; per-case date not shown.)
No quantified outcomes published — nothing inferred.

Footprint

Footprint — not in our record.

Commercial clarity

Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
None published on any publicly accessible source.
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided

Commercial terms publish when partners complete licensing review.

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