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LavaBox
Consulting Partner· Auckland (NZ), Sydney (AU)Select tier — retrieved 2026-09-18 · AppExchange listing (legacy Salesforce tier name)Salesforce, Data & AI consultancy serving Australia and New Zealand with onshore teams in both countries.
· Checked 2026-09-02
What they do
Supported products and clouds, from the research record:
- Marketing Cloud
- Data 360
- Agentforce
- Sales Cloud
- Service Cloud
- Financial Services Cloud
- Nonprofit Cloud
- MuleSoft
- Tableau
Banking & financial servicesNonprofitHealthcareLife sciencesGovernment / public sectorEnergy & utilitiesAutomotive
Evidence
Researched and sourced by SFTenders
Corporate registrationSource checked
LAVABOX LIMITED, company no. 4994821, NZBN 9429041112687 — Registered, incorporated 4 Mar 2014
Team sizeSource checked
28 consultants
146 certifications across 28 certified experts
Source: AppExchange listing (certificationCount / certifiedExpertCount): https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N3000000DgNxtEAF — retrieved 2026-09-02
Regions: ANZ
Markets served: ANZ
Locations: Auckland (NZ), Sydney (AU)
Website: www.lavaboxconsulting.com
Key people
Justin LaniganSource checked
Managing Director & Cofounder
John McLeanSource checked
Nonprofit Practice Director & Cofounder
James CooperSource checked
Commercial Director
Trent McDiarmidSource checked
Marketing Cloud Practice Lead
Aparna GopalakrishnanSource checked
Principal Architect
Nikhil BanerjiSource checked
Nonprofit Practice Lead
Client outcomes — sourced
Hato Hone St JohnNonprofitSource checked
Marketing Cloud Account Engagement supporter-scheme digital journey.
- $1.5m renewal revenue managed through the digital journey (source states '$' with no currency code; NZ vendor, NZ client)
- 20–45% open rates
- 12–27% click-through rates
Source: Own case study: https://www.lavaboxconsulting.com/client/st-john-supporter-case-study — retrieved 2026-09-18
Partner supplied — shown, not endorsed
These claims come from the partner’s own channels and were not independently verified.
Line CapitalFinancial ServicesPartner supplied
Sales Cloud + FinSpectra B2B lending system.
- 50% reduction in application submission times
- 4-month go-live for loan-book acquisition
Source: Own case study: lavaboxconsulting.com/client/line-capital-case-study
Mazda New ZealandAutomotivePartner supplied
Data Cloud NPS across the dealer network; 4-week POC; service data consolidated in Amazon S3 with zero-ETL activation.
No quantified outcomes published — nothing inferred.
Source: Own case study: lavaboxconsulting.com/client/mazda
Taranaki FoundationNonprofitPartner supplied
Nonprofit Cloud + Experience Cloud grantmaking and donor-engagement platform; Implementation + Managed Services.
- 10x increase in grant applications managed with the same-sized team
- Processing time down from 2 days to 30 minutes
- Application volume up from 6 to 100+ year on year
Source: Own case study: lavaboxconsulting.com/client/taranaki-foundation-case-study (retrieved 2026-09-08); quote: Josh Hickford, CEO
Hato Hone St John — shop personalisationNonprofit / RetailPartner supplied
Marketing Cloud Personalisation across the online shop: exit-intent and cart-recovery journeys plus automated ad suppression.
- $350k additional projected annual revenue (source states '$' with no currency code; NZ vendor, NZ client)
- 2.75% conversion-rate improvement from recovered abandoned carts
- $25,588 donations in 2 months from exit-intent pop-up (source states '$' with no currency code; NZ vendor, NZ client)
Source: Own case study: lavaboxconsulting.com/client/st-john-personalisation (retrieved 2026-09-08); quote: Mo Ravi, National Manager Digital Marketing & Engagement
Recorded notes on this record
- Recorded follow-up: "AU now >1/3 of revenue" is self-reported only — no independent source.Source: https://www.lavaboxconsulting.com (retrieved 2026-09-02)
- Recorded follow-up: Unrelated US "LavaBox" (campfire company) dominates news search — no news items found that clearly refer to this company.Source: https://www.lavaboxconsulting.com (retrieved 2026-09-02)
Footprint
Footprint — not in our record.
Commercial clarity
Contracting partySource checked
LAVABOX LIMITED, company no. 4994821, NZBN 9429041112687 — Registered, incorporated 4 Mar 2014
Budget bands
Not provided
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided
Commercial terms publish when partners complete licensing review.
