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NYSE-listed global IT major (Bengaluru HQ, 199,829 employees on its AppExchange publisher record) whose Salesforce practice — operating under three brands (Infosys, Simplus, Fluido) — claims 5,000+ consultants; Summit tier, 455 reviews at 4.88, and a very large certified bench (3,531 Platform Administrators, 1,881 Agentforce Specialists).
· Checked 2026-09-26
What they do
Supported products and clouds, from the research record:
- Sales Cloud
- Service Cloud
- Health Cloud
- Marketing Cloud
- MuleSoft
- Agentforce/Einstein AI
- Experience Cloud
Evidence
Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; no first-party headcount figure is published
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: India, North America, Europe, ANZ
Markets served: India, North America, Europe, ANZ
Locations: Not provided
Partner supplied — shown, not endorsed
These claims come from the partner’s own channels and were not independently verified.
Anonymous US managed-care companyPartner supplied
Managed-care company insuring ~5 million members via Medicaid/Medicare, 3,500 CSRs: call-centre application migrated from MS Dynamics to Salesforce Health Cloud (30+ custom interfaces, Einstein Analytics, Lightning components, OData integration). Measured: 22% fewer clicks per case, 20% increase in agent productivity, ~1 minute average outbound case resolution, 10% decrease in application TCO.
No quantified outcomes published — nothing inferred.
Source: https://www.infosys.com/industries/healthcare/case-studies/documents/lightning-fast-case-resolution.pdf (retrieved 2026-09-26)
CBHS Health Fund (Australia)Partner supplied
CBHS Health Fund (Australian not-for-profit private health insurer for current/former CBA group employees): Infosys selected as digital transformation partner under CBHS's Digital First Strategy; functionality delivered across Member Sales, Service and Marketing; improved speed-to-market. Outcomes qualitative, page undated. ANZ-relevant footprint data point alongside Simplus US/AU positioning.
No quantified outcomes published — nothing inferred.
Source: https://www.infosys.com/services/salesforce/case-studies/digital-transformation-partner-implementing-salesforce.html (retrieved 2026-09-26)
Footprint
Footprint — not in our record.
Commercial clarity
Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
Not captured — not recorded.
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided
Commercial terms publish when partners complete licensing review.
HealthcareInsuranceBanking & financial servicesGovernment / public sectorManufacturingTelecom & mediaProfessional servicesSales CloudService CloudHealth CloudMarketing CloudMuleSoftAgentforce/Einstein AIExperience Cloud