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Idea Science
Consulting PartnerSelect tier — retrieved 2026-09-26 · AppExchange listing (legacy Salesforce tier name)Australian CX consultancy (registry-confirmed entity IDEA SCIENCE PTY LIMITED, ABN 95 133 337 505) with Sydney, Melbourne and Adelaide offices, focused on CX strategy, CX technology and CX quality — including CX testing automation — with four vendor-published client outcome studies (clients anonymous).
· Checked 2026-09-26
What they do
Supported products and clouds, from the research record:
- Marketing Cloud
- Sales Cloud
- Data Cloud
- Agentforce/Einstein AI
- Experience Cloud
Evidence
Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; not published on site or listing — not recorded. Named leadership only (team page).
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: ANZ
Markets served: ANZ
Vendor-declared presence (not verified by our research): Southeast Asia — Metro Manila, The Philippines listed as an office on the firm's own team page (no street address published; own-site evidence, vendor-published). Source: https://www.ideascience.com/our-team (retrieved 2026-09-26)
Locations: Not provided
Website: www.ideascience.com/our-work
Partner supplied — shown, not endorsed
These claims come from the partner’s own channels and were not independently verified.
Global Salesforce implementationPartner supplied
Scriptless cross-platform test automation (iOS and Android) for regression testing inside a global Salesforce implementation: replaced a 10-day manual cycle executing 500+ test cases per release with a 4-hour automated cycle. Results block: 95% reduction in testing time, 90% reduction in cost to achieve required functional test coverage, 10x CX quality improvement (vendor-published measured figures; client not named).
No quantified outcomes published — nothing inferred.
Source: https://www.ideascience.com/our-work (retrieved 2026-09-26)
Marketing automationPartner supplied
Marketing Automation Health Check plus best-practice lead-nurture implementation (purpose definitions, warm-lead auto-conversion, journey-length optimisation). Results block: 40% increase in warm-to-hot lead conversion, 20% increase in qualified customers, 11% increase in monthly sales (vendor-published measured figures; client not named).
No quantified outcomes published — nothing inferred.
Source: https://www.ideascience.com/our-work (retrieved 2026-09-26)
Global single-instance Salesforce CRMPartner supplied
Scalable single-instance Salesforce solution with a business-logic layer per business entity, centralised demand/supply processes and a product-delivery approach for internal technology teams. Results block: successful global delivery programme centralising a solution over 30 business units in Europe, APAC and the Americas; 15 new features released per month over 18 months; 30% efficiency gains across key processes (vendor-published measured figures; client not named). Page Industry label reads 'Retail' — labels precede case panels in the raw page and the fourth 'Automotive' panel renders no detail, so the label-to-case mapping for the unlabelled first panel is not asserted.
No quantified outcomes published — nothing inferred.
Source: https://www.ideascience.com/our-work (retrieved 2026-09-26)
Footprint
Footprint — not in our record.
Commercial clarity
Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
No budget-band data in the register yet.
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided
Commercial terms publish when partners complete licensing review.
Technology / SaaSRetail & e-commerceMarketing CloudSales CloudData CloudAgentforce/Einstein AIExperience Cloud