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Gimasys

Consulting PartnerSelect tier — retrieved 2026-10-28 · AppExchange listing (legacy Salesforce tier name)

Vietnam-rooted Salesforce consulting partner and multi-line IT services firm (publisher Gimasys, own-domain gimasys.com, publisher-declared yearFounded 2004, employees 200, hQLocation Hanoi; live payload retrieved 2026-10-28). Offices of record: Hanoi HQ (Floor 10, Han Viet Tower, 203 Minh Khai) + Ho Chi Minh City branch (Floor 3, Centre Point Tower, 106 Nguyen Van Troi) per own-site footer. Salesforce is one practice inside a broader Oracle/NetSuite/Google Cloud/Tableau/MuleSoft/Slack services portfolio (own-site services and solution navs, retrieved 2026-10-28). Tier Select; live reviews 20 @ 4.74 - matches the dated corpus row (corpusDate 2026-09-05T15:39:51Z: Select, 20 @ 4.74, nCerts 32, countries [Vietnam]) exactly on every field. Live cert basis: payload header certificationCount 170 (= dedupe-by-name row-max re-derived first-party over 32 rows / 28 distinct names; header and derivation AGREE exactly; naive row-sum 230 is an inflated diagnostic carried separately); certifiedExpertCount 51; competency numCertifications sum to 170 (Platform 85, Agentforce Marketing 21, Agentforce Service 16, Agentforce Sales 15, Data 360 11, Agentforce 10, Analytics 7, Financial Services 3, Manufacturing 1, Slack 1). All 10 competency groups show numProjects 0 - Salesforce-tracked project counts are not published on this listing. AWARD OF RECORD: Country Partner Excellence Vietnam at the Salesforce 2025 ASEAN Partner of the Year Awards (ceremony 13 May 2026, Singapore), double-sourced: own-site award news dated 29/05/2026 AND the first-party Salesforce press release dated 14/05/2026 listing Vietnam -> Gimasys among the winners. NAMED Salesforce client corpus (own-site, retrieved 2026-10-28): Panasonic (Salesforce + MuleSoft + Agentforce, 27+ factories across SE Asia and Pacific; case dated 10/03/2026 with five quantified figures incl. 53% new-product development speed improvement and 73% Agentforce conversation containment), Ponce Bank (US community bank; 54+ disparate systems consolidated onto Financial Services Cloud + Marketing Cloud + Tableau + MuleSoft; case dated 19/05/2025), plus dated project announcements for ACBS (ACB Securities, Data 360 kickoff 01/07/2026), MobiFone (Omni-channel Salesforce kickoff 21/02/2024) and Viet Hong Group (Sales Cloud kickoff 27/05/2026-cycle, announced 02/06/2025). Listing title and name fields carry contradictory vendor tier framing ('Salesforce Gold Consulting Partner' vs 'Salesforce Summit Consulting Partner') vs payload tier Select - carried as a tier-claim contradiction, payload basis is the register figure.

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· Checked 2026-10-28

What they do

Supported products and clouds, from the research record:
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Data 360
  • Financial Services Cloud
  • MuleSoft
  • Tableau
  • Slack
  • Agentforce/Einstein AI
Banking & financial servicesEducationManufacturingRetail & e-commerceTelecom & mediaTransport & logistics

Evidence

Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; publisher-declared employees 200 (listing payload). No own-site team-size claim captured (the Vietnamese about page was 404 on the inferred URL; /en/about-us/ nav captured but leadership roster not enumerated). Carried as payload-only, single-source.
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: East Asia
Markets served: East Asia
Locations: Not provided
Partner supplied — shown, not endorsed

These claims come from the partner’s own channels and were not independently verified.

PanasonicPartner supplied
Panasonic (consumer electronics; named client, own-site case dated 10/03/2026, retrieved 2026-10-28): MuleSoft data platform plus Marketing Cloud, Sales Cloud and Agentforce deployed across operations at 27+ factories in Southeast Asia and the Pacific. Quantified figures in the case body: new-product development speed improved up to 53%; maintenance workload reduced up to 70%; over 80% of customer questions resolved automatically with 24/7 support; 73% of Agentforce conversations handled without human handoff; support tickets down 34%. Figures are Gimasys-published on a first-party case page (dated); no independent corroboration.
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
Ponce BankPartner supplied
Ponce Bank (US community bank; named client, own-site case dated 19/05/2025, retrieved 2026-10-28): data from 54+ disparate systems consolidated onto a single platform for a real-time 360-degree customer view. Technology stack stated in the case: Financial Services Cloud, Marketing Cloud, Tableau, Premier Success Plan, MuleSoft. Qualitative outcomes (efficiency, productivity, tailored financial advice) - no percentage or currency figures in the case body. US client served from the Vietnam practice; market-presence implication noted in gaps.regions.
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.

Footprint

Footprint — not in our record.

Commercial clarity

Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided

Commercial terms publish when partners complete licensing review.

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