Montréal-headquartered Salesforce Summit consulting partner specialised in service operations - customer service, field service and professional services - self-reporting 20+ years of delivery and a proprietary delivery approach, Delivery Intelligence™ (own site). Consulting listing of record: Salesforce Summit tier (AppExchange, checked 2026-10-04), 115 AppExchange reviews at 4.86 (captured 2026-10-04; reconciles the 5 Sep corpus with zero drift). Listing structured baseline: certificationCount 284, certifiedExpertCount 71 (read 2026-10-04). Publisher self-report (listing): founded 2003, HQ Montréal, 200 employees. Leadership (own leadership page): CEO Stephen Timms; SVPs John Pettifor (Industries & Innovation), Uriah Hakala (Professional Services), Bryan Burns (Industry Solutions); Naeem Khalid Country Manager UK & Ireland. Scope (own site): Agentforce (Field Service, Revenue Management, Sales, Service), Data 360, Experience Cloud, Certinia PS Cloud/Customer Success Cloud practice, industry accelerators (Material Transport, SFS-X), ClickSoftware migration services, managed services, change management, training. Industries (own nav): education, energy (oil & gas), healthcare & life sciences, high tech/software/IT, home & business services, manufacturing, nonprofit, professional services, telecom, utilities. Own news: 'Diabsolut Joins the Salesforce FDE Partner Network' (posted 3 Oct 2026).
· Checked 2026-10-04
What they do
- Field Service
- Service Cloud
- Agentforce/Einstein AI
- Data 360
- Experience Cloud
Evidence
These claims come from the partner’s own channels and were not independently verified.
Footprint
Commercial clarity
Commercial terms publish when partners complete licensing review.