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Salesforce practice of record under Cognizant: 'Cognizant Moment' (own listing description: Cognizant's AI-native experience business, 'the Salesforce AI Builder, designed for the agentic era'). Consulting listing of record: Salesforce Summit tier, 157 AppExchange reviews at 4.8, structured certificationCount 35119 with 9660 certified experts (read 3 Oct). Corporate identity registry-checked (Cognizant Technology Solutions Corp, Nasdaq: CTSH, Teaneck NJ). 6 sibling product listings under the d:cognizant.com key - see gaps.listing_family. Graded outcome candidate of record: Saint-Gobain Abrasives EMEA Sales Cloud rollout. See gaps for identity, regions and outcomes-coverage notes.
· Checked 2026-10-03
What they do
Supported products and clouds, from the research record:
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Data 360
- MuleSoft
- Agentforce/Einstein AI
- Commerce Cloud
AgricultureBanking & financial servicesHealthcareManufacturingRetail & e-commerceTelecom & mediaConsumer goodsEnergy & utilitiesGovernment / public sectorNonprofit
Evidence
Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; no first-party headcount figure is published
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: Not provided
Markets served: Not provided
Vendor-declared presence (not verified by our research): North America — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): Latin America — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): Europe — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): Middle East — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): Africa — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): India — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): Southeast Asia — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): East Asia — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Vendor-declared presence (not verified by our research): ANZ — Vendor-declared delivery region on the AppExchange listing of record (consultantCountries payload) — never presence evidence (verified-presence law). Source: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000001qFhiEAE (retrieved 2026-10-03)
Locations: Not provided
Partner supplied — shown, not endorsed
These claims come from the partner’s own channels and were not independently verified.
Saint-Gobain Abrasives - EMEA standardization on Salesforce Sales Cloud, 25 countries (own-site case study, cognizant.com)Partner supplied
Own-site case study: three-phase change-management and delivery program implementing a customised Sales Cloud solution across 25 EMEA countries in multiple languages; 650 trained users (sales, customer service, marketing, plus several dozen external agents); delivered on the ambitious 12-month deadline. Client-side EMEA CRM Manager and IT/IS Director referenced as working partners but no named quotes and no quantified business-KPI movement; publication date not shown on the page - recency unverifiable as of the latest review, hence
No quantified outcomes published — nothing inferred.
Source: https://www.cognizant.com/us/en/case-studies/st-gobain-boosts-sales-with-salesforce (retrieved 2026-10-03)
Footprint
Footprint — not in our record.
Commercial clarity
Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
None published on any publicly accessible source.
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided
Commercial terms publish when partners complete licensing review.