Evidence
Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; no first-party headcount figure is published
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: Africa, Europe, India
Markets served: Africa, Europe, India
Locations: Not provided
Partner supplied — shown, not endorsed
These claims come from the partner’s own channels and were not independently verified.
SEACOM (Africa telecoms infrastructure company) - Salesforce Sales Cloud + Lightning Platform programme incl. custom onboarding app (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'CloudSmiths implemented Sales Cloud to automate lead generation, approval processes, and reporting'; 'A custom onboarding app built with Lightning Web Components reduced the onboarding process from 21 days to just three'; 'automating sales commission calculations and providing real-time dashboards enhanced employee experience'. Quantified delivery outcome (21 days -> 3 days onboarding). Figure carried: 'onboarding cycle 21 days -> 3 days (custom Lightning Web Components app)'. Source: https://cloudsmiths.global/customers/connecting-a-continent-with-salesforce-for-seacom/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
Standard Bank (pan-African bank) - Salesforce Sales Cloud + Service Cloud rollout with bespoke solutions (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'We have been a trusted partner of Standard Bank since 2019'; 'We handled the rollout across various African countries successfully deploying the solution in 13 countries'; support spans 'Corporate and Investment Banking, Personal and Business Banking, and Insurance divisions'. Quantified scale fact (13-country deployment); relationship-duration vendor claim. Figure carried: '13 countries deployed (vendor-stated, own-site case page)'. Source: https://cloudsmiths.global/customers/empowering-growth-and-transformation-for-standard-bank/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
Caseware (audit/accounting software) - Salesforce Customer 360 programme: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'CloudSmiths utilised Service Cloud to provide omnichannel support, enabling customers to start live chats, raise cases, track tickets, and access knowledge articles from a central login. In 2020, the knowledge base was viewed over 87,000 times from approximately 144,600 logins, allowing customers to train themselves and resolve issues independently.' Quantified adoption outcome (vendor-published figure, dated only as 'In 2020' - no independent verification). Figure carried: 'knowledge base 87,000+ views / ~144,600 logins in 2020 (vendor-stated, own-site case page)'. Missed by both the case_scan artifact and the original manual read; recovered by a per-case positive check (research review 2026-10-28, R1). Source: https://cloudsmiths.global/customers/a-single-view-of-the-customer-for-caseware/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
Prescient Fund Services (PFS) - Salesforce Sales Cloud implementation, rollout began November 2019 (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'The rollout of Salesforce Sales Cloud began in November 2019, starting with a small group of 'super users' who were trained extensively on the platform. As the system proved its value, the user base expanded to include 27 active users across PFS's business development, onboarding, and client relationship management teams.' Quantified adoption-scope outcome (vendor-published, no page date - no independent verification). Figure carried: '27 active users across PFS business development, onboarding, and client relationship management teams (vendor-stated, own-site case page)'. Missed by both the case_scan artifact and the original manual read; recovered by a per-case positive check (research review 2026-10-28, R2). Source: https://cloudsmiths.global/customers/improved-client-delivery-strategy-for-prescient-fund-services/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
MyTopDog and CambriLearn (digital education platforms) - Salesforce Sales Cloud + Service Cloud with Heroku-built personalised portals (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'Implementing Salesforce Sales Cloud and Service Cloud, they streamlined lead management, automated workflows, and provided high-touch customer support, achieving satisfaction rates of 4.7 to 4.8 out of 5. Built on Heroku, their platforms offer personalised portals for students, teachers, and parents'; 'The integration of Slack and EventSpark further improved support and event coordination'. Quantified customer-satisfaction outcome (4.7-4.8/5, vendor-stated). Figure carried: 'customer satisfaction 4.7-4.8 out of 5 (vendor-stated, own-site case page)'. Source: https://cloudsmiths.global/customers/blazing-a-trail-in-personalised-education-with-salesforce-for-mytopdog/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
Sygnia (South African fintech) - Salesforce Customer 360: Sales Cloud + Service Cloud unified platform (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'Faced with managing over 600 daily email queries, Sygnia integrated Salesforce Sales Cloud and Service Cloud to create a unified platform'; 'The email-to-case feature in Service Cloud optimised customer communication, leading to increased first-contact resolution rates and better adherence to SLAs'. Client-side volume attribute (600+ daily queries) and qualitative outcome improvements; no delivery-side quantified metric. Figure carried: '600+ daily email queries (client-side attribute, not a delivery outcome)'. Source: https://cloudsmiths.global/customers/creating-a-single-view-of-the-customer-for-multichoice/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
Superfoam (Kenyan sleep-solutions manufacturer) - Aforza Consumer Goods Cloud on the Salesforce Platform with SAP ERP integration (own-site case page, retrieved 2026-10-28)Partner supplied
Own-site case page states verbatim: 'Superfoam implemented Aforza Consumer Goods Cloud on the Salesforce Platform. This mobile and cloud-based solution automated order processing provided real-time access to customer credit information, and integrated seamlessly with Superfoam's SAP ERP system'; client quote reports 'increased efficiency already start to happen in Phase 2 ... man-hours we've saved' (qualitative, client-attributed). Third-party product (Aforza) layered on Salesforce Platform — product attribution carried, not mapped as a Salesforce product. Source: https://cloudsmiths.global/customers/cloudsmiths-and-aforza-drive-sales-efficiency-and-growth-for-superfoam/ (retrieved 2026-10-28).
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.
