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Access Global Group (a FormativGroup company)

Consulting PartnerSummit tier — retrieved 2026-10-27 · AppExchange listing

Entity-transition record (Coastal/TCS + A5/Accordion precedent: one record, acquisition stated with dated sources). Live AppExchange listing of record (retrieved 2026-10-27): listingId a0N3000000B5BEKEA3, title 'Access Global Group', publisher 'FormativGroup' (website formativgroup.io, HQ White Plains NY, 250 employees, country US), tier Summit, 94 reviews at average rating 4.99, technology class 'consultant', 32 certification rows summing 260 consultant certifications (row-basis; attributed certified-expert figure is 61), 18 competency rows (Industry + Product) with project-backing figures, listing-declared locations US/Canada/India. Brand continuity: the listing title remains 'Access Global Group' and the seoTitle is 'FormativGroup'. Own-site transition: acsgbl.com now serves an integration-complete redirect stub titled 'Access Global Group | A FormativGroup Company' with 'Go to FormativGroup' (live 2026-10-26); wayback chronology shows the last rich own-site snapshot 2025-12-14 and the stub by 2026-01-11 — the flip happened between 2025-12-14 and 2026-01-11 (dated, on file). Pre-acquisition AGG own-site (wayback 2025-10-02, retrieved 2026-10-26): 'SUMMIT PARTNER / Top 1% Partner In Salesforce Consulting & AI-Driven Solutions' and 'Top 1%' on the home page (vendor claims), about page: 'With over 17 years of specialized experience in financial services' and 'United States, Canada, and India, we deliver transformative consulting, support, and managed services across five countries' (vendor claims), products: Access Commissions, Access QuickBooks, Access Docs, Access Payments. Parent site (retrieved 2026-10-26): FormativGroup's Salesforce Consulting practice page at /what-we-do/salesforce-consulting carries stat figures '18 Years of Experience', '400+ Certifications', '500+ Integrations', '1700+ Projects' (FormativGroup-page vendor claims), client-success figures '30% improvement in agent productivity' (Anthem Members), '40% improvement in sales process efficiency' (Stericycle), '60% improvement in manual-reporting reduction' (Telhio Credit Union) — these sit on FormativGroup's pages and are carried as FormativGroup-page claims, NOT attributed to AGG's record outcomes, pending the entity ruling. FormativGroup acquired Saige Consulting for AI/data engineering per its press release dated October 14, 2026 (CEO Gene Chao; backed by Rockbridge Growth Equity) — entity-chronology context for the parent, not AGG-record content. AGG-branded services content no longer available at acsgbl.com (gap-carried).

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· Checked 2026-10-27

What they do

Supported products and clouds, from the research record:
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Commerce Cloud
  • Experience Cloud
  • Field Service
  • Financial Services Cloud
  • Health Cloud
  • Public Sector Solutions
  • Data 360
  • MuleSoft
  • Tableau
  • Slack
  • Agentforce/Einstein AI
  • CPQ
  • Revenue Lifecycle Management
Banking & financial servicesGovernment / public sectorHealthcareEnergy & utilitiesProfessional services

Evidence

Researched and sourced by SFTenders
Corporate registrationUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Team sizeUnknown
Not provided — no public source found; no first-party headcount figure is published
CertificationsUnknown
Not provided — no public source found; no certification list is published on accessible sources
Regions: North America
Markets served: North America
Locations: Not provided
Website: acsgbl.com/
Partner supplied — shown, not endorsed

These claims come from the partner’s own channels and were not independently verified.

Anthem (named client; 'Redefining Member Support: Anthem's Success Story with Service Cloud', byline Jenna Trott, November 9 2024, on AGG's own-site blog, wayback 2025-10-02 capture, retrieved 2026-10-26) - Salesforce Service Cloud implementationPartner supplied
Own-site customer story (retrieved 2026-10-26): Salesforce Service Cloud implementation for Anthem; body states email-to-case configured for over 100 support email addresses, a custom agent skill assignment, real-time dashboards, and KPIs met. The results section is qualitative - no movement figures; the only quantified figure in the body is the 100+ scope figure.
No quantified outcomes published — nothing inferred.
No claim-specific source on record — claim as published by the partner.

Footprint

Footprint — not in our record.

Commercial clarity

Contracting partyUnknown
Not provided — no public source found; company registration details are not published on accessible sources
Budget bands
Not provided
Pricing basis
Not provided
Exclusions
Not provided
Support arrangements
Not provided

Commercial terms publish when partners complete licensing review.

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